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Frequently Asked Questions
What is your return policy?
As PALMAR TRADE, we have adopted a minimum five-year one-to-one exchange and universal warranty process in all the brands we work with as our policy. Please contact us if you have any questions about the brands you plan to work with.
What is your delivery policy?
Our domestic sales are made as factory delivery and warehouse delivery after the payments are received.
By authorized banks in our overseas sales After the necessary internal correspondence and agreements regarding payment orders are made, according to the chosen delivery method,
deliveries are made.
Is there a minimum order quantity?
Domestic sales are made through the authorized sales dealer channel in your region.
Please contact us to find out the authorized dealer in your area.
Parcel and container-based orders can be placed in international sales.
Please contact us regarding parcel shipping details.